Terms and Conditions
1. Parties
The sole proprietorship Sófiks operates an online store. These GTC govern the relationship between Sófiks (hereinafter “the Seller”) and any customer (hereinafter “the Buyer”) who places an order on the website.
2. Order and Confirmations
Photographs displayed on the site are for illustration only; they do not constitute a contractual representation of the goods, as each item is unique despite having a similar design.
4. Prices, Taxes and Shipping Fees
When specific agreements are concluded with a third party (e.g., bespoke sales contracts), those terms take precedence over these GTC.
7. Amendment of the GTC
The Seller reserves the right to amend these general conditions at any time. Updated versions will be posted on the website and will apply to all orders placed after their publication.
8. Governing Law and Jurisdiction
These GTC are governed by Swiss law, specifically the statutes of the Canton of Geneva. Any dispute shall be submitted to the competent courts of Geneva.
The sole proprietorship Sófiks operates an online store. These GTC govern the relationship between Sófiks (hereinafter “the Seller”) and any customer (hereinafter “the Buyer”) who places an order on the website.
2. Order and Confirmations
- Upon placing an order, the Buyer automatically receives a confirmation e‑mail.
- A second e‑mail is sent each time the order status changes (e.g., preparation, shipment).
- A final e‑mail confirms that the order has been fully processed.
- The Seller reserves the right to contact the Buyer directly for additional information or to handle specific cases related to the order.
Photographs displayed on the site are for illustration only; they do not constitute a contractual representation of the goods, as each item is unique despite having a similar design.
4. Prices, Taxes and Shipping Fees
- All listed prices include the applicable VAT.
- Shipping fees correspond to the actual postal costs.
- Shipping is free for any delivery address located within the Canton of Geneva.
- If delivery takes longer than reasonable, the Seller will notify the Buyer as soon as possible.
- The Buyer may request cancellation, modification, or exchange of an order provided the product is not irreversibly damaged.
- In case of damage, the Buyer must inform the Seller promptly.
When specific agreements are concluded with a third party (e.g., bespoke sales contracts), those terms take precedence over these GTC.
7. Amendment of the GTC
The Seller reserves the right to amend these general conditions at any time. Updated versions will be posted on the website and will apply to all orders placed after their publication.
8. Governing Law and Jurisdiction
These GTC are governed by Swiss law, specifically the statutes of the Canton of Geneva. Any dispute shall be submitted to the competent courts of Geneva.